Owner FAQs

As a property management company, we can help you navigate Section 8 housing as it is a protected source of income under CA Fair Housing guidelines. We can guide you through the benefits and considerations associated with Section 8, and how comprehensive screening process applies to all applicants, including those with Section 8.

Yes, we are a licensed property management company. We comply with all the necessary licensing requirements and regulations in the jurisdictions where we operate. Our licensing ensures that we operate legally and maintain the highest standards in property management.

Yes, we understand that property management issues can arise at any time. We offer after-hours emergency support to address urgent matters. For non-emergency inquiries, we typically have regular business hours during which you can reach us.

Absolutely. We provide convenient direct deposit services to transfer rental income directly into your designated bank account. This ensures a seamless and secure process for receiving your funds in a timely manner.

We prepare and sign the lease on your behalf and can provide it for your review.

While our primary focus is property management, we have connections with licensed real estate agents who can assist you with buying or selling properties. We can refer you to trusted professionals in the real estate industry if you need assistance in that regard.

We focus on providing timely and convenient rent disbursement to property owners. Typically, we distribute rental income to property owners monthly. You can receive your checks via mail or utilize our direct deposit service for faster and more secure payment.

We handle rent collection on your behalf. We have established streamlined procedures to ensure efficient and timely collection of rent from tenants. Our online portals allow tenants to make payments electronically, and we follow up with any delinquencies, implementing appropriate measures as necessary.

The length of the lease term depends on various factors, including local regulations and your preferences as the property owner. Most commonly, leases are done for 12 month periods. . We can discuss your property's most suitable lease duration based on market conditions and your specific requirements.

We typically charge tenants a security deposit equal to one month's rent, which can vary depending on local laws and market practices. The security deposit covers any potential damages or unpaid rent during the tenancy. We ensure compliance with relevant regulations regarding security deposit handling.

We understand the importance of timely property management. Once all necessary agreements are in place and we have gathered the required information about your property, we can start managing it promptly. The exact timeline will depend on the specific circumstances, but we strive to initiate our services as quickly as possible.

We manage many properties, including single-family homes, townhouses, apartments, condominiums, and multi-unit residential buildings. Our expertise extends to a broad variety of residential housing, allowing us to handle diverse portfolios efficiently.

We provide detailed financial reports and statements about your property's performance. We typically offer monthly reports outlining income, expenses, and any outstanding balances. Additionally, we provide year-end statements for tax purposes. Customized reports can also be generated upon request.

The tenant's security deposit is typically held in a trust account. However, you may choose to hold the security deposit. Regardless of who holds the deposit, we ensure compliance with all applicable regulations regarding its handling and return.